Shubhaprava Co-operative Ltd.

Shubhaprava Co-operative Ltd. (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information of all visitors, users, and clients who access our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide better services and improve user experience.

Personal Information

We may collect the following when you interact with our website:

• Full name
• Email address
• Phone number
• Address or location details
• Any information submitted through forms, inquiries, or service requests
• Other details voluntarily provided by users

Non-Personal Information

We may automatically collect technical data such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source
• Date and time of access

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and provide customer support
• To deliver services and manage user requests
• To improve website functionality and performance
• To communicate updates, offers, or important notices
• To analyze user behavior and improve user experience
• To comply with legal and regulatory requirements

We ensure that personal data is used only for legitimate and lawful purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website performance

You can disable cookies through your browser settings, but some parts of the website may not function properly.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information.

However, we may share information in the following cases:

• With trusted third-party service providers who help operate our website
• When required by law, legal process, or government request
• To protect our rights, security, or property

All third-party partners are required to keep your information confidential.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of online transmission or storage is 100% secure.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies separately.

7. Data Retention

We retain personal information only as long as necessary for:

• Providing services
• Legal compliance
• Business operations

Once no longer needed, data is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your personal data
• Withdraw consent where applicable

You can contact us to exercise these rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage users to review this page periodically.

10. Contact Us

Shubhaprava Co-operative Ltd.
Kathmandu, Nepal
Email: shubhaprava.cop@gmail.com
Phone: 01-4561756
Website: https://shubhaprava.com.np/